Account Servicing

Office Address:
1880 E River Rd, Suite 120
Tucson, AZ 85718

Phone: (520) 296-3612










Title Security Agency is the market leader for all-local Account Servicing in the Tucson area. Account Servicing is a value-added service for anyone who desires to have a “third” party act on their behalf whenever there is a private loan or seller-assisted financing. An account servicing agent is an impartial party between the payee (the seller) and the payor (the buyer), and serves as the entity who maintains records of all payments received and disbursed and keeps a running total of the amounts due under the loan documents. Title Security is unique in its approach to private loan/seller-assisted financing in that Title Security will assist not only their internal title and escrow customers but also assist customers who may have closed their title and escrow transaction at another title company. Account servicing provides a much needed service to the seller financed transaction and has continued to provide such a service in Arizona for over 35 years.

  • Maintain and retain the seller finance documents including the final release document
  • Accept and disburse payments maintaining the bookkeeping records
  • 1099 End of Year Reporting as required by the IRS
  • Provide statements as requested and needed
  • Establish and maintain escrow accounts for payment of property taxes, insurance and/or assessments

You can reach Account Servicing via phone during the hours of 9 am and 4 pm, weekdays. The office is open from 8 am to 5 pm, weekdays. The general email address is Each staff member can be reached directly at their respective email addresses below by clicking on their titles.

Paula Carlaftes, Account Servicing Manager

Roberta Malcolm, Account Servicing Representative

Leah Orcutt, Account Servicing Representative

Gabriel Nunez, Account Servicing Representative

Dulce Chavarria, Account Servicing Representative

If you would like to speak with a representative of the Account Servicing staff

please call (520) 296-3612 or fax (520) 751-6425



Please make sure to reference your account number when you contact loan servicing. We now have the ability to allow you online access to your account(s) together with the ability to make your payments online with an electronic check, (no debit cards or credit cards).  If you are interested in registering for online access to your account please go to: and complete the New User sign-up. You will receive a confirmation email together with a temporary password within 1-3 business days.  You can then change your password.  You will need to know your 14 digit account number.

6390 E. Tanque Verde Ste 160
Tucson, AZ 85715

Or via:
PO Box 12038
Tucson, AZ 85732
Account Servicing Fees

Fees are subject to change.

Title Security